Placing Orders

How Are Orders Packaged
At AMARA, we're working hard to become a greener, more sustainable company and make changes where we see fit. All of our cartons are 100% recyclable an...
Wed, 11 Jan, 2023 at 10:33 AM
Can I order over the phone?
Yes! One of our dedicated Customer Care advisors can place an order over the phone with you - all you need is a valid email address and a credit/debit card....
Thu, 12 Jan, 2023 at 12:17 PM
Is the ordering process secure?
Yes. At AMARA we maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently ...
Tue, 14 Mar, 2023 at 10:34 AM
Can I place a wholesale order?
We offer wholesale opportunities to bricks and mortar stores who wish to retail our Designed by AMARA brands; Luxe, Global Explorer, Retreat and Essentials....
Mon, 9 Jan, 2023 at 5:21 PM
Can I order or reserve an Out of Stock item?
There are a few items that are available to order when they are out of stock – please see individual product pages to see if your item is eligible. Most it...
Wed, 11 Jan, 2023 at 10:34 AM
I haven't received confirmation that my payment has been taken
We'll send you an email confirmation for your order once it's been successfully placed on our system. As this is an automated email, please check ...
Mon, 9 Jan, 2023 at 5:13 PM
Can I pay via bank transfer (BACS)?
Yes!  All you need to do is email us at customerservices@amara.com with a list of items you wish to purchase along with the delivery address. Once we'...
Mon, 9 Jan, 2023 at 5:15 PM
What payment options are accepted?
We accept most well known payment methods: Alipay American Express (AMEX) Apple Pay Bancontact Gift Cards Giropay iDEAL Maestro Mastercard P24 ...
Mon, 9 Jan, 2023 at 5:22 PM
What is payment authentication?
Payment authentication or 3D secure are fraud prevention initiatives launched by card issuers. Verified by VISA (VbV) and MasterCard Secure Code (MSC) work...
Mon, 9 Jan, 2023 at 5:22 PM
Payment issues
If you are getting error messages when making a payment, please make sure you have entered all the details correct. You might want to contact your bank to m...
Mon, 9 Jan, 2023 at 5:23 PM