How can we help you?

We can amend this for you. Please contact us as quickly as possible with your order number; the first line of your address and correct email address

You can access your VAT invoice by logging into your AMARA account and clicking on the 'My Orders' tab. From here you can view your order and dow...

We don't include any prices or billing information in our orders. On the dispatch note, we state the delivery name and the items ordered. However, pric...

We’re sorry to hear there are issues with your order. Please use our contact form and attach images of the wrong/faulty items and we'll investigate th...

We’re sorry there are items missing from your order. Please contact us as soon as you receive your order. We will need the following information to enable ...

If your order has been cancelled, you will be refunded to your original method of payment within 3-5 days.  The time might depend on your banks processes. 

Please check your or the recipient’s junk folder if you haven’t received your gift card or eVoucher. If you still can’t find it, please contact us and we w...