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Sofa.com

  • HOW WILL I FIND OUT ABOUT MY DELIVERY DATE? You will be sent an email/text 2 weeks before from Sofa.com’s dedicated team with a provisional date and time and als...
  • WHAT WILL HAPPEN ON THE DAY OF MY DELIVERY? For delivery, Sofa.com offer a white glove service. This means their friendly team of drivers will carefully deliver ...
  • AM I ABLE TO EXCHANGE MY SOFA.COM ITEM? We’re sure you’ll absolutely love your new item, but if you are not 100% happy with your purchase we will be happy to...
  • CAN I ADD ITEMS TO OR MAKE CHANGES TO MY ORDER? If, for whatever reason, you wish to amend or cancel your order up to 7 days after placing your order we will do so f...
  • AM I ABLE TO RETURN MY SOFA.COM ITEM? We’re sure you’ll absolutely love your new item, but if you are not 100% happy with your purchase we will be happy to...
  • ARE THERE ANY DELIVERY RESTRICTIONS FOR MY SOFA.COM ITEMS? Our furniture can only be delivered to Mainland UK.Restricted access? No problem! We don’t want there to be any reaso...
  • CAN I RESCHEDULE MY DELIVERY? It is not a problem to reschedule your delivery, simply get in touch with the helpful delivery team, via the contact ...
  • I HAVE A PROBLEM WITH MY NEW ITEM, WHAT SHOULD I DO? All of Sofa.com's items are lovingly handmade to order and they take pride in ensuring your beautiful new sofa or bed...

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