Orders & Payments
Completed OrdersI'm missing item(s) from my order
We’re sorry there are items missing from your order.
Please contact us as soon as you receive your order. We will need the following information to enable a member of our Customer Care team to advise on the best solution:
- Your order number (This should start with R-xxx)
- Details of the item that is missing - product name and description
- Images of the open package with the items that you did receive (if you ordered more than 1 item)
- Images of the packaging - including any damage to the packaging
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- Completed Orders