Back to site
Logo
Back to site
Submit ticket

How can we help you?

  • Delivery
    • Delivery Methods
    • Delivery FAQ's
  • Orders & Payments
    • Completed Orders
    • Placing Orders
    • Product Info
    • Payments
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Terms and Conditions
  • Our Services
    • Personal Shopping
    • Trade
    • Made To Order
  • Returns & Refunds
    • Returns
    • Refunds
  • Contact Us
  • Delivery
    • Delivery Methods
      Delivery Methods
    • Delivery FAQ's
      Delivery FAQ's
  • Orders & Payments
    • Completed Orders
      Completed Orders
      I'm missing item(s) from my order

      We’re sorry there are items missing from your order.

      Please contact us as soon as you receive your order. We will need the following information to enable a member of our Customer Care team to advise on the best solution:

      • Your order number (This should start with R-xxx)
      • Details of the item that is missing - product name and description
      • Images of the open package with the items that you did receive (if you ordered more than 1 item)
      • Images of the packaging - including any damage to the packaging



      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Did you find it helpful? Yes No

      Send feedback
      Thanks for the feedback. We will improve this article.
    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
    • Payments
      Payments
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms and Conditions
      Terms and Conditions
  • Our Services
    • Personal Shopping
      Personal Shopping
    • Trade
      Trade
    • Made To Order
      Made To Order
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Contact Us

Can't find what you're looking for?

  • FAQ'S
  • Customer Services
  • Delivery Options
  • Returns & Exchanges
  • Terms and Conditions
  • Security & Privacy
  • Site Map

© AMARA Retail Limited 2023

Article views count