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Black Friday 2024
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FAQs
FAQsBlack Friday - Did my order qualify?
If you’re unsure if your order qualifies, please go ahead and check that your order meets the following criteria-
- Your order was placed between 00:01 (GMT) 22nd November 2024 and 23:59 (GMT) 5th December 2024, with a total above the qualifying amount (see Terms & Conditions).
- Pre-order items are excluded from the qualifying total. If your order includes any pre-order products, their value will not count towards the promotion total.
- GAME consoles are also excluded from the qualifying total. If included in your order, their value will not be counted.
- The qualifying order total must reflect the payable amount for goods only; delivery charge, discount codes, gift card values, and similar deductions do not apply.
- You have not exceeded the maximum number of vouchers allowed during this promotion (see Terms & Conditions). If you've placed multiple orders throughout the promotion, all spend during the period will accumulate towards the vouchers limit.
All Vouchers are valid from 9th December 2024 for two years.
The full terms and conditions for the Black Friday promotion can be found on our website by pressing 'Promotion Terms' at the bottom of our homepage.
Please note the Black Friday promotion is assessed automatically. Our Customer Service team will not be able to confirm your eligibility or speed the process up for you. We appreciate your patience.
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