We’re sure you’ll absolutely love your new item, but if you are not 100% happy with your purchase we will be happy to provide a refund or exchange. You will need to contact us within 14 days of your delivery date, so we can process a refund or exchange for you. We simply require that your item is returned in the same condition it was when it was delivered.
If you wish to return your order, including on the day of delivery, a restocking fee will be charged and deducted from your refund. The Sofa.com restocking fee will be £50 or 10% of the item being returned, whichever is the greater value. Please note, the original delivery fee will not be recompensated.
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